Support
Need help with TeacherToolsApp? Email support and include enough detail for us to find the right account and issue.
Response Time
We aim to respond within 1-2 business days. Urgent account access or billing issues should be clearly marked in the subject line.
Include
Account name, user email, affected student ID if relevant, page or feature, browser/device, screenshots when helpful, and a short description of what happened.
Privacy Requests
For account deletion, student data removal, or data export help, contact support from the account owner email address.
Before Contacting Support
For password issues, try the password reset link first. For billing changes, account owners can use the billing page in account settings. For roster issues, check that the student ID is correct.